Rules and FAQs
Read Our Playground Rules
We've established a few ground rules for everyone to follow in order to create an enjoyable, safe, and secure family entertainment environment. Your participation requires acceptance of these rules and terms of play, so please read them thoroughly and get ready for the time of your life!
- Everyone must have a signed waiver (all adults and kids).
- Socks are required for children and adults inside the facility. All children need grip socks to play. Grip socks can be purchased at the counter if you need them. No shoes are allowed in the playroom.
- Kids must be supervised at all times.
- Please refrain from bringing your child into the playground if they are showing flu-like symptoms or not feeling well in general.
- No outside food or beverage is permitted.
- Happy Feet Planet is not responsible for any loss, theft, or damage to your personal property.
- All adults entering our playground agree to abide by all rules stated above and agree to Happy Feet Planet's waiver of liability.
- Exit and re-entry are subject to facility capacity.
- Be attentive to your children. Pushing, shoving, rough playing, or any type of bullying is not permitted!
- Happy Feet Planet reserves the right to refuse entrance to anyone.
FAQ
We offer unlimited open play on non-holiday weekdays and 2 hours playtime for weekends and holidays (reservations recommended). We accept walk-ins every day until maximum capacity is reached. Please call to confirm especially on inclement weather days.
Re-entry may be permitted based on capacity.
Adults are not allowed to participate in activities with the exception of assisting their own children. Adults are not allowed to play with other adults due to the safety of children.
No. Parents must remain on the premises at all times.
Yes, our staff helps maintain a safe and clean play environment. However, we do recommend keeping an eye on your child.
Cleanliness is of the utmost importance at our park. We have policies and procedures in place to ensure daily, weekly and monthly cleaning of our soft play equipment to keep it safe and hygienic for children.
Yes! Our cutting-edge soft play equipment is custom designed for everyday indoor use for children. Each piece of equipment undergoes rigorous testing for all ages before it is purchased for use in our facility. Further, County inspectors ensure all equipment meets International Building and Safety Code regulations. At Happy Feet Planet, all equipment is anchored to the floor, wall, and/or ceiling to provide safety and stability. All entrances, exits, slides, tunnels, and plastic balls are wiped down every day and each piece of equipment is cleaned, inspected, and maintained on a daily basis by a dedicated staff member. Unlike anything you have ever experienced, Happy Feet Planet offers a safe and fun space for the entire family!
There are no walk-in parties permitted. All parties must be scheduled in advance
Overall, Happy Feet Planet is designed for children ages 0-12. Inside our facility are 3 separate “Play Zones”. Each zone has custom-designed play equipment suitable for different age groups. The designated zones help to separate the play needs of different developmental stages of children.
Of course however, tours are only available Monday-Friday. No tours are allowed on weekends due to our busy staff schedule on weekends. We truly need all staff at their posts.
No. Happy Feet Planet is a family play facility, so alcohol (including wine) is prohibited.
No for play, yes for parties! For safety reasons, any child wearing a cast or other motion-limiting medical device (splint, sling, or brace) will not be permitted to participate on the play equipment. While we welcome them to attend parties and use other stationary play activities, they will be prohibited from playing on the equipment. We will not charge for their admission.
Safety rules and instructions are posted throughout the facility and will be explained and enforced by dedicated floor staff.
We generally keep items for up to 2 weeks. After that time unclaimed items are donated to Goodwill, or another local charity.
Send us an email at info@happyfeetplanet.com or give us a call at 919-267-4384 . We are happy to help answer any questions you may have in order to provide you with the best play or party experience possible!
Contact Us
Mon: 9:30 AM to 7 PM
Tue: 9:30 AM to 7 PM
Wed: 9:30 AM to 7 PM
Thu: 9:30 AM to 7 PM
Fri: 9:30 AM to 8 PM
Sat: 10 AM to 8 PM
Sun: 11 AM to 7 PM